size99 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, and what rights you hold as a data subject — including your rights under applicable Indonesian data protection principles.
Six foundational principles that govern how size99 handles your personal data. The full legal policy text follows below.
size99 collects only the personal data that is strictly necessary to deliver our services, fulfill legal obligations, and protect platform integrity. We do not collect data for its own sake, and we never sell your information to third-party advertisers.
All data transmitted between your browser and size99's servers is protected by TLS 1.3 encryption. Sensitive data stored in our systems — including KYC documents and financial records — is encrypted at rest using AES-256 standard encryption.
You have the right to access, correct, port, and — in certain circumstances — request erasure of your personal data held by size99. Requests are handled within 30 days of receipt and are processed free of charge for standard requests.
size99 does not sell, rent, lease, or trade your personal data with third-party advertisers, data brokers, or marketing networks. Data shared with third-party service providers (e.g., payment processors, KYC partners) is governed by strict data processing agreements.
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. Financial transaction records are retained for a minimum of five years in accordance with international AML compliance standards.
size99 uses cookies and similar tracking technologies solely to maintain session state, prevent fraud, and analyze aggregate platform usage. No cross-site tracking or behavioral profiling cookies are used. You may manage cookie preferences via your browser settings.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
This Privacy Policy applies to all Personal Data collected by size99 through:
This Policy does not apply to third-party websites or services that may be referenced by name in our content (such as payment provider portals accessed directly by the Player). Please review the privacy policies of those third parties independently.
size99 collects Personal Data across several categories depending on how you interact with the platform. The table below sets out the primary data types we collect and the context in which they are gathered:
Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP number), and selfie verification images submitted during KYC.
Email address, mobile phone number, and Indonesian residential address provided at registration or updated subsequently via Account settings.
Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history, and balance records denominated in IDR.
Full betting and gaming history, including wager amounts, markets selected, game rounds played (slots, live casino, togel, sports), settlement outcomes, and bonus claim records.
IP address, device type, operating system, browser version, session timestamps, referring URL, and geolocation data (country and city level) derived from your IP address.
Records of live chat sessions, support email correspondence, and any feedback or complaints submitted to size99, retained for quality assurance and dispute resolution purposes.
size99 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for KYC identity verification (i.e., a government-issued photo and selfie for age and identity confirmation).
size99 processes your Personal Data only where a valid legal basis exists. The applicable legal bases are as follows:
size99 uses the Personal Data we collect for the following purposes:
size99 does not sell your Personal Data. We may share your data with the following categories of recipients strictly on a need-to-know basis and subject to appropriate safeguards:
size99 is an internationally operated platform. In the course of providing our services, your Personal Data may be transferred to and processed in countries outside Indonesia where our servers, service providers, or affiliated entities are located.
When we transfer Personal Data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections afforded under applicable Indonesian data protection principles. These safeguards include:
If you wish to obtain further information about the safeguards in place for a specific international transfer, please contact our Data Protection Officer using the details in Section 15.
size99 retains Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following table sets out our standard retention schedules:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years after closure | AML compliance and legal obligation |
| KYC Documents | Duration of Account + 5 years after closure | AML and KYC regulatory requirements |
| Financial Transaction Records | Minimum 5 years from transaction date | International financial record-keeping standards |
| Betting & Gaming History | Duration of Account + 2 years after closure | Contractual necessity and dispute resolution |
| Customer Support Communications | 2 years from last interaction | Quality assurance and dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent (legitimate interest) |
| Technical / Log Data | 90 days from collection | Fraud prevention and security monitoring |
| Cookie & Analytics Data | Up to 13 months from placement | Platform improvement (aggregated, anonymized) |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be associated with any identifiable individual.
size99 implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. Key measures include:
size99 uses cookies and similar technologies (such as local storage tokens and session identifiers) on its platform. The following categories of cookies are in use:
size99 does not use cross-site tracking cookies, behavioral advertising cookies, or third-party social media tracking pixels. You may manage or delete cookies via your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use the platform.
As a data subject, you hold the following rights in relation to your Personal Data held by size99. To exercise any of these rights, please contact our Data Protection Officer as described in Section 15. We will respond within 30 days of receiving a valid request:
If size99 becomes aware that Personal Data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated Account. If you are a parent or guardian and believe that a minor in your care has registered on size99, please contact our support team immediately at [email protected] so that we can take appropriate action.
size99 enforces age verification at the point of registration and during the KYC process. Accounts where age cannot be satisfactorily verified will be suspended pending documentary confirmation.
The size99 platform may contain references to third-party payment portals or service provider interfaces (for example, your BCA or OVO payment gateway) that are accessed separately from the size99 domain. size99 has no control over the content, privacy practices, or security measures of those third-party services.
We strongly recommend that you review the privacy policy of any third-party service you access in connection with your use of size99. size99 accepts no liability for the data handling practices of third-party operators, even where those third parties are named payment method partners of size99.
size99 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. When material changes are made, we will notify registered Players via email to their registered address and display a prominent notice on the platform at least seven (7) days before the updated Policy takes effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of size99 after the effective date of any amended Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree to the amended Policy, you should cease using the platform and contact us to close your Account.
We encourage you to review this Privacy Policy periodically to stay informed about how size99 protects your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by size99, please contact our Data Protection Officer (DPO). All privacy-related inquiries are handled confidentially and responded to within 30 days.
When submitting a data rights request, please include your registered Account email address and a description of your request so we can locate your data and respond efficiently. We may ask you to verify your identity before processing certain requests to protect your data against unauthorized access.
For account-level support, responsible gaming assistance, or general platform inquiries, visit our FAQ page or our Responsible Gaming page.
If you have questions about how size99 handles your data, our FAQ covers the most common privacy and account queries. You can also review our full Terms & Conditions or visit our Responsible Gaming page for additional guidance on safe play.
size99 is committed to transparent, lawful data processing. Adults only (21+). By using size99 you confirm that you have read and accepted this Privacy Policy.